Did you know that there are now over five billion people online? It’s clear that the digital revolution is here to stay, thanks to the continued surge in global internet access. Not surprisingly, ecommerce sales are on track to skyrocket by 39% to potentially reach a staggering $8 trillion by 2027.
As online shopping continues to eclipse brick-and-mortar retail, many entrepreneurs are seizing the opportunity to establish online stores for their brands. But it’s not easy to stand out in such a crowded marketplace. You can’t just launch an eCommerce website and expect customers to come right away. You also have to incorporate specific features into your website to drive revenue growth with the help of ecommerce SEO services India.
You are a B2C eCommerce business if you sell directly to consumers. This model accounts for most online consumer transactions. Amazon, Walmart, and Nike are all great examples of B2C businesses — and you can certainly take inspiration from their eCommerce strategies to grow your fledgling brand. Some of the most common B2C purchases include clothing, household items, groceries, and entertainment tickets.
Do you sell to other businesses or act as intermediaries, reselling products to final consumers? Then you fall under the B2B classification. B2B transactions usually involve higher amounts and more frequent repeat purchases.
Alibaba and Grainger are good examples of successful B2B eCommerce companies. Alibaba primarily serves businesses and makes money by connecting buyers and sellers from around the world, while Grainger is a leading distributor of industrial supplies and equipment catering to businesses across various industries.
C2B flips the traditional model — it means individuals selling to businesses. If you’re a freelancer, you have probably used C2B platforms like Upwork and Fiverr to offer your services. The stock image and video platform Shutterstock is also a great example, as it allows users to sell their content directly to businesses.
In C2C, consumers trade directly with other consumers. Platforms like Craigslist and eBay are among the leaders in this niche.
Next, we'll explore strategies to enhance your eCommerce marketing efforts and ensure your business stands out in the competitive digital marketplace.
Don't just tell people what your product is — show them why it's amazing! This is the secret to product descriptions that pop. Make your descriptions easy to read and understand by using vivid language, bullet points, and clear headings. And don't forget to sprinkle in some relevant keywords to help your products show up in Google’s search results.
High-quality pictures and videos can make a huge difference. Your customers should be able to zoom in and see your product from different angles, and maybe even hear it in action.
Put yourself in your customer’s shoes. Wouldn’t you prefer shopping in an online store that’s straightforward to use? Keep your website clean, organized, and easy to navigate. Think of it as you would a physical store. Everything should have its place, and it should be easy to find what you need.
Showcase positive customer testimonials, reviews, and ratings prominently on your product pages to show potential buyers that you're the real deal. Use incentives to encourage customers to leave feedback so you can gain even more reviews.
People have different payment preferences, so give your customers options — from credit cards to digital wallets and even Buy Now, Pay Later. The more choices you offer, the easier it will be for your clients to transact with you, and the more sales you'll make!
These days, most people shop on their mobile devices. In fact, 45% of consumers globally use their smartphones to shop online daily! So, if your eCommerce website isn't loading properly on smaller screens, you're missing out on a huge chunk of potential customers.
It’s time to invest in making it mobile-ready if you want to cater to a growing market. Your website should load fast and be easy to navigate on a small screen. Keep it simple and snappy. Use clear images, big buttons, and easy-to-understand language.
Consider offering mobile-only deals. Why not reward your mobile shoppers with exclusive discounts or promotions to encourage them to make a purchase?
Exit-intent pop-ups appear when someone is about to leave your website, offering a last-minute deal or incentive. They can encourage customers to stay and buy — but they need to be done right to avoid annoying customers.
• Your message should offer a real benefit (like a discount or free shipping).
• Use strong, action-oriented words like "unlock" or "claim" to encourage customers to take the next step.
• Choose images that relate to your product or offer. This helps customers visualize the benefits and makes them more likely to buy.
• Make sure your pop-ups look great and work well on smartphones and tablets.
And whatever you do, don't overuse pop-ups! Save them for customers who haven't spent much time on your site.
Did you know that visitors who have browsed your website previously are 70% more likely to buy something from you if you retarget them with advertisements? After all, these individuals are already familiar with your brand and have shown a purchasing intent. Instead of hoping they'll return on their own, you can proactively retarget them through social media ads.
• Use urgency. If a visitor showed interest in a product but left without purchasing, target them with a social media ad featuring a 15% discount on that specific product for the next 24 hours.
• Do you often have customers who add items to their cart but leave the site without buying? Retarget them with reminders that their cart is waiting. Try luring them in with additional incentives like bonus items or discounts.
• To keep customers from looking for better deals elsewhere, give them special discount codes. Use targeted ads to reach the right people and make your offer the best one out there.
• Once someone visits your website, keep reminding them about your products. Use retargeting ads and experiment with different ad designs to see what works best. This will help you stay top of mind and encourage them to buy.
Being an eCommerce retailer puts you in a prime position to reach customers anywhere in the world. Use these winning strategies to boost sales, no matter what the economy's doing! The tips we provided can help you connect with customers and make them want to buy.
Don't just sit back and wait for customers to come to your online shop. Contact Konvert Klicks today and let us help you implement these strategies (and more) so you can rake in the sales and leave your competitors in the dust. Reach out to our team and let’s make this year your biggest, most profitable yet!